Hurricane Helene Resources (Click for Details)

Hurricane Helene: Ongoing Recovery Efforts and Information Update

Atlanta & Augusta, GA | Columbia & Greenville, SC

Dear Residents,

As we continue to recover from Hurricane / Tropical Storm Helene, we want to provide critical information and resources by region to assist you in navigating this challenging time. Below are recovery updates and important links for immediate assistance.

Please -submit your service request online Submit or Check the Status of Your Pending SR or by calling 855-513-5678 and follow the prompts. Please refrain from submitting duplicate requests and please hold on submitting any general or routine maintenance service requests as we’re dealing with a large volume of Emergency and Urgent orders.

You may Contact our Customer Service Team via email: CustomerService@VinebrookHomes.com

General Resources:

Atlanta, GA Resources:

  • Emergency Management Agency:

    Georgia Emergency Management and Homeland Security Agency (GEMA)

    GEMA coordinates statewide emergency efforts and provides recovery resources.

  • City of Atlanta Emergency Updates:

    Atlanta Emergency Alert System

    Stay informed about the latest developments and recovery efforts in the Atlanta area.

  • Shelter Resources:

    Atlanta Red Cross Shelter Locator

    Locate open shelters in the Atlanta area or call 1-800-733-2767.

Augusta, GA Resources:

Columbia, SC Resources:

  • Emergency Management Division (SCEMD):

    South Carolina Emergency Management Division
    Provides disaster recovery resources, shelter information, and emergency alerts for Columbia and statewide.

  • Power Outages:

    Outage Map - Duke Energy

  • City of Columbia Emergency Alerts:

    Columbia, SC Emergency Updates
    Stay informed about local recovery operations and services.

  • Shelter Resources:

    Find a Red Cross Shelter in Columbia
    Call 1-800-733-2767 for assistance or visit the Red Cross website for shelter information.

Greenville, SC Resources:

  • Greenville County Emergency Management:

    Greenville County Emergency Services
    Provides real-time updates on emergency services and recovery efforts in Greenville County.

  • City of Greenville Alerts & Information:

    Greenville Emergency Alerts
    Access up-to-date information on local recovery efforts.

  • Shelter Resources:

    Find a Red Cross Shelter in Greenville
    Contact 1-800-733-2767 or visit the Red Cross shelter page.

    • Greenville Rescue Mission (Men only) 575 W. Washington Street Greenville, SC 29601.

    • Shepherd’s Gate (Women and mothers with young children) 11 Regency Hill Dr. Greenville, SC 29607.

    • Spartanburg Rescue Mission (Men, women and mothers with children) 189 N. Forest St. Spartanburg, SC 29301.

    • Cherokee County Rescue Missions (Men, women and mothers with children) 227 Henderson Street Gaffney, SC 29341

Additional Support Services:

  • Hurricane Helene Cleanup Hotline:

    Contact your local emergency management officials or call 2-1-1 for immediate assistance with cleanup. FEMA Helpline: 1-800-621-3362

    If you use video relay service (VRS), captioned telephone service, or others, provide your service number to FEMA.

  • Financial Assistance from the Red Cross:

    For help with personal belongings or temporary housing, visit your local Red Cross office: