At VineBrook Homes, we are more committed than ever to fulfilling our mission of providing safe, functional, and affordable homes to the communities we serve. We care deeply for our communities, residents, and neighborhoods and are committed to providing solutions to keep people in their VineBrook Home. If you are a resident who is experiencing hardship and need additional time to pay your balance, please let us know. We will work together towards a resolution.

To expedite the processing of requests from our community, we kindly ask that you only apply if you meet the eligibility criteria outlined below. Be sure to include the necessary documentation by uploading the required files. We sincerely appreciate your patience as we diligently review each request.


Residents who find themselves unable to pay their balance in full due to unforeseen hardships may qualify for VineBrook Home's new Hardship Relief Program. To be eligible, residents must meet the criteria provided below and be prepared to furnish supporting documentation: 

  • You must be a current lease holder under a VineBrook Homes lease.
  • You are not currently in eviction and you have less than 2 evictions with VineBrook Homes in total.
  • The amount of past-due rent should not exceed one month.
  • You must not be enrolled in a current hardship program with VineBrook Homes.
  • You must provide evidence of monthly income totaling at least three times the monthly rent.
  • Qualifying residents must submit the proper documentation, including evidence of income.
  • Residents can only be eligible for the program once every 12 months.

If your application is approved, all current lease holders will be required to sign an addendum to their existing lease, outlining the specific terms of the Hardship Relief Program.  

If you meet the outlined qualifications, can provide the required documentation, and all lease holders are willing to sign an addendum to your existing lease, please submit your application for the Hardship Relief Program by clicking the button below: