WELCOME NEW RESIDENT
From all of us at VineBrook Homes we are excited to welcome you to our rental home community and introduce ourselves as your new property management company. Rest assured, your residency is safe, and we want you to stay.
We are sure you will have many questions on how this change affects you and your rental home and we are excited to answer them. As your new property manager, our priority is to ensure a smooth and seamless transition into our resident support platform. While we are getting things ready for you, below are some FAQs and other important information that will help guide you during this transition. Keep an eye out in your email for additional communication from us in the coming days.
NEED MORE INFORMATION?
HARDSHIP PROGRAM
Today, more than ever, VineBrook Homes is striving to live up to our mission of providing safe, functional, and affordable homes to the markets in which we operate. We care deeply for residents, communities, and neighborhoods and are committed to working with our residents by providing solutions to ensure they have a place to call home.
If you are a resident who is experiencing financial hardship, please let us know.RESIDENT RESOURCES
At VineBrook Homes we are committed to working with our residents who experience financial hardship to stay in their homes. The Resident Resources page connects residents to resources they may need during challenging times.
FINANCIAL COACHING
VineBrook Homes Community Uplift program through our partnership with Operation HOPE strives to expand our communities’ economic opportunities and helps provide financial well-being through coaches and services to our residents.
FAQ
We are committed to your smooth transition as a resident with VineBrook Homes. We have created this FAQ page that allows our residents to find key information to provide you a seamless and enjoyable resident experience while in your new home.
CUSTOMER SERVICE
If you have any further questions our customer service team is happy to help. To speak to a trusted member of the VineBrook team, please email customerservice@vinebrookhomes.com or call1.855.513.5678