Little Rock, AR
VineBrook Homes is a proud provider of single-family rental homes at an affordable price in Little Rock and the surrounding area.
See below for information and resources for VineBrook residents in the Little Rock area.
- Attention to All VineBrook Residents in the Little Rock Area
Notice of Property Management Transition
VineBrook Homes property management in the Little Rock area is moving to Evergreen Live. The transition will take effect on Friday, July 18. See below for important information for residents about the transition and what to expect from Evergreen’s as the new property manager.
What does this mean for you?
TIMING
New Property Management Begins on July 18
The transition to Evergreen Live will take effect on Friday, July 18. After that date, all resident services, rent payments, and property management activities will go through Evergreen. You will get additional reminders about important dates and deadlines throughout the transition period. We encourage you to ensure your contact information is up to date.
Evergreen will be contacting you on Friday, July 18 with information about how to set up your Evergreen resident portal and how Evergreen will handle all resident services.
RENT
August Rent Paid Through Evergreen, July Rent Paid Through VineBrook
Nothing changes for your upcoming July rent payment. However, July rent will be the last payment through VineBrook. Your August rent payment will be made to Evergreen.
Online payments via Evergreen Live’s Resident Portal will be the fastest and easiest way to pay. Evergreen will provide detailed instructions in their upcoming communications on how to pay your rent through Evergreen’s portal. If you have questions in the meantime, you can contact Evergreen’s rent collections team at (855) 806-6400 or by sending an email to hello@evergreenlive.com.
MAINTENANCE & RESIDENT SERVICES
Services Transition to Evergreen Starting July 18
Rest assured that services to your home will not be interrupted during this transition! VineBrook will continue handling routine maintenance and resident services through July 11. Evergreen will begin managing all services beginning on July 18. See below for how services will be managed during the transition between July 12-17.
Emergency maintenance will still be handled by VineBrook through the expected effective date of July 18. Call (855) 513-5678 to submit any emergency service requests to VineBrook.
Any non-emergency maintenance requests that arise between July 12-17 should be submitted through Evergreen Live once management begins on July 18. You will receive information from Evergreen on July 18 about how to submit a service request through Evergreen’s resident portal. All services will be managed by Evergreen thereafter.
LEASE
Same Lease, New Management
Your lease terms, rent amount, and due dates will remain unchanged. This transition will not affect your rights or responsibilities as a resident.
SECURITY DEPOSIT TRANSFER
Security Deposit Transfers to Evergreen
Management of your security deposit will be transferred to Evergreen Live, and your deposit will remain in place, subject to the terms of your current lease.
Resources for Residents in the Little Rock Area
See below for a list of helpful local resources in the Little Rock area available through third-party providers of housing assistance and other essential services.
We do not endorse or provide advice on the specifics of these services.
Arkansas Community Action Agencies
- Resources for emergency rent help
- Includes statewide rental assistance and local program links
- Learn More
Arkansas Department of Education: Housing Assistance Listings
- Resources for general housing assistance
- Directory of housing support programs across Arkansas
- Learn More
Goodwill Industries of Arkansas
- Job training, education, and employment support
- Learn More
General Resources for VineBrook Residents
See resources available to VineBrook residents or get access to other resident-related assistance.
Resident Resource Hub
Resident Help Center
Resident Portal
See a list of the resources available to all VineBrook residents in our resident Resource Hub.
Visit our resident Help Center for assistance for resident-related needs.
Pay your rent, update your profile, and view lease information in your Resident Portal.
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